Inactive Search Parameters are Available for Selection from Look Up List (Doc ID 2171413.1)

Last updated on AUGUST 15, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : PeopleSoft HCM 9.2 version, PUM Image 15, PeopleTools 8.54, Workforce Administration

ACTUAL BEHAVIOR
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Inactive Search Parameters continue to appear on look up list.

EXPECTED BEHAVIOR
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After inactivating a parameter, it will no longer appear on the look up list.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Set Up HCM>System Administration>Utilities>Search/Match>Search/Match Parameters>search for PSCS_EA>set to Inactive>Save
2. Navigate to Workforce Administration>Personal Info>Search for People>Search Type = Person
3. Click on magnifying glass to look up values
4. The inactivated parameter PSCS_EA appears in the look up list

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, end users are confused when there's a value in the look up list that they may select, but when selected, the system indicates "no matching values found" - end users interpret this to mean the system cannot find a people match. As a result, the end users believe there's problem with the value in the look up list, and report it as an issue.

Cause

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