EAP Document Status From Payment Does Not Populate All Related Documents. (Doc ID 2172128.1)

Last updated on DECEMBER 22, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------
When navigating to documents status through Accounts Payable>Review Accounts
Payable information>Payments>Document Status, requisition and receipt
information are not shown. Only the Purchase Order and Voucher information is
available. This happens if Copy PO is used instead of Copy PO Receipt.

EXPECTED BEHAVIOR
--------------------------
When navigating to documents status through Accounts Payable>Review Accounts Payable information>Payments>Document Status, the requisition and receipt information are expected but are not seen.  However, only the Purchase Order and Voucher information are available.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create PO
2. Dispatch PO
3. Select PO for receipt
4. Save receipt
5. Create voucher.
6. Use Copy PO onto voucher
7. Pay the voucher
8. Pay Cycle completed. Voucher is paid. Payment reference updated
9. Navigate to Main Menu > Accounts Payable > Review Accounts Payable Info > Payments > Document Status and search for the payment document status
10. Notice that Receipt information is NOT shown aside from PO and Voucher



Cause

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