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GP UK - System Calculates SMP Average Incorrectly (Doc ID 2172631.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

There are couple of instances wherein system is calculating SMP average incorrectly
1. Operate weekly payroll and monthly payroll. If employee is transferred from one payroup to another during maternity qualifying week, system is calculating average earnings incorrectly
2. If employees has zero payments system is applying earnings from following period. For instance employee is paid zero salary in Sep and paid say £1500 pounds in Oct and both this period happens to be within qualifying weeks. While calculating average system uses Oct earnings and applies it to September. This results in inflated average earnings

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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