My Oracle Support Banner

E-SES: Unable to Ping SES Located Behind a Virtual IP (Doc ID 2172727.1)

Last updated on AUGUST 20, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


We had Oracle SES Cluster setup and it is all good. PeopleSoft HCMDMO instance uses this SES Cluster. SES Cluster is on node1 and node2.

In order to have SES cluster to properly fail-over in the event of a failure on Node 1, we want the connection to fail over to Node 2. To achieve this, we have create a VIP as below:

VIP:- LB alias  should direct to physical servers
node1 <HOSTNAME_1> port <PORT> and
node2<HOSTNAME_2> port <PORT>

FYI, 19200 is the port for search_server1 on node1 and 19200 is the port for search_server2 on node2.

As per this VIP, today we tried changing the Search Engine Details (under Search Instance page) to have the following

SSL Option: Enable
Host Name: vip-server
Port: 443

Upon saving this page, we tried to "ping" the Search Engine. It failed with the error as below:

We could telnet the VIP host name over port 443 from the HCMDMO Webserver box to the SES servers.

Why is this happening?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.