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ePerformance Page Spinning Hangs During Save; DOM Error 'updating DOM Unsuccessful Error'; Page Jumps During Refresh (Doc ID 2172891.1)

Last updated on FEBRUARY 01, 2021

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HCM 9.2

ePerformance Module is delivered to make use of Rich Text Enablement (RTE) in the ePerformance Documents, such as in the Employee and Manager Comments fields.

Depending on how RTE is utilized in the ePerformance Document Template design, the number of separate RTE Comments fields are designed into the Document Templates being used, there have been some reports of issues like:

Cause

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In this Document
Symptoms
Cause
Solution
References


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