EBI 9.2:PS System Is Creating Duplicate Invoiced Bills When Approving Temporary Bills On Billing Worksheet And 'X' Out The Page (Doc ID 2173733.1)

Last updated on AUGUST 22, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, on the Billing Worksheet the system creates duplicate Invoices Bills when user approves ( ‘Approved Now’ ) TMP invoice (Temporary bills) on the Billing Worksheet page, wait for a time and close the page (by using ‘X’). This is not happening all the time.

Replication Steps
-----------------
The issue can be reproduced at will with the following steps:

  1. Open TMP invoice of between 1,500 to 5,000 lines.
  2. Select the TMP invoice. Note the Contract number and Invoice amount of TMP invoice
  3. Click ‘Approved Now’ button
  4. Wait for 20 seconds to 50 seconds based on how many lines invoices are. More invoice lines, more time to wait.
  5. After Wait time listed in the item#4, Click ‘X’ on the page

Cause

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