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EBI 9.2:PS System Is Creating Duplicate Invoiced Bills When Approving Temporary Bills On Billing Worksheet And 'X' Out The Page (Doc ID 2173733.1)

Last updated on MAY 16, 2019

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, on the Billing Worksheet the system creates duplicate Invoices Bills when user approves ( ‘Approved Now’ ) TMP invoice (Temporary bills) on the Billing Worksheet page, wait for a time and close the page (by using ‘X’). This is not happening all the time.

Replication Steps
-----------------
The issue can be reproduced at will with the following steps:

  1. Open TMP invoice of between 1,500 to 5,000 lines;
  2. Select the TMP invoice. Note the Contract number and Invoice amount of TMP invoice;
  3. Click ‘Approved Now’ button;
  4. Wait for 20 seconds to 50 seconds based on how many lines invoices are. More invoice lines, more time to wait;
  5. After Wait time listed in the item#4, Click ‘X’ on the page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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