E-PIA: 8.55- First Operand Error While Login As HCRUSA_KU0046 (Doc ID 2173807.1)

Last updated on AUGUST 18, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

When customer attempts to login to their PUM 17, Tools Release 8.55.03 DEMO environment with User HCRUSA_KU0046 they receive the following error:

ERROR
-----------------------
First operand of . is NULL, so cannot access member Len.
PTNUI.IBHandlers.UniNavLandingPageHandler.OnExecute Name:checkClusterAwareTiles PCPC:5016 Statement:104
Called from:PTNUI.IBHandlers.UniNavLandingPageHandler.OnExecute Name:getLandingPages Statement:401
Called from:PTNUI_LAND_WRK.FUNCLIB_01.FieldFormula Name:LoadLandingPageTabListForPortal Statement:153
Called from:PTNUI_LAND_WRK.FUNCLIB_01.FieldFormula Name:GetLandingPageTabListForPortal Statement:163
Called from:PT_LANDINGPAGE.GBL.PostBuild Statement:6
The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.) Choose any PUM 17 DEMO environment with any Tools 8.55 Release applied.
2.) Attempt to login as User HCRUSA_KU0046.
3.) Receive the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login as HCRUSA_KU0046 in a PUM 17 Tools 8.55 release DEMO Environment.

Cause

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