AR9.2: Bank ID Disappeared on Customer Information\ MICR Information Page (Doc ID 2174012.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Bank ID disappeared on Customer Information\ MICR Information page

STEPS
-----------------------
1. Go to PeopleSoft PIA - Main Menu / Customers / Customer Information / MICR Information
2. Go to Add ne value tab.
3. Put Customer Setid and MICR ID
4. On the Customer Bank tab setup:
Bank ID (RABO) , bank Account Number (0361856911), DFI Qualifier (02), IBAN Digit(59), DFI ID (RABONL2U)
5. Press save button value from Bank ID field disappeared.
6. Fill in again the Bank ID and Save - Bank ID is saved.


Cause

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