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E-ExceltoCI/BI/IB: Getting "download of the specific resource has failed" When Using SSL (Doc ID 2174092.1)

Last updated on MAY 03, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
---------------
Application & Version:PT 8.49.33
Bundle/Patch:
Environment: Production

ISSUE STATEMENT
---------------
Customer is using ExcelToCI to update data via https connection, and receives the following error because of certificate errors.

Error occurred in routine SendSOAPRequest_SubmitToDB:
Error Number: -2146697208
Description: The download of the specific resource has failed.

Cause

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