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EAR9.2 Incorrect Payment Information In Semi-Manual Reconciliation Page (Doc ID 2176014.1)

Last updated on APRIL 07, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When clicked on the "Receivables Payment" link under the Semi-Manual Reconciliation page, it shows incorrect payment amounts when multiple payment IDs are created for the same Deposit.

Steps To Replicate
-----------------------

  1. Create a deposit with multiple payments under Accounts Receivable > Payments > Online Payments > Regular Deposit;
  2. Create 2 payments for the same Payment ID (for example: “TEST1” for both payments, one of 1000 USD and one of 900 USD);
  3. Search for the transaction in the Semi-Manual Reconciliation page under Banking > Reconcile Statements > Semi-Manual Reconciliation and click on the “Receivables Payments” to show the source payment transaction for both payments. See that payment amounts are incorrectly displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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