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E-PIA: Getting OnReadyState Error:Unable To Get Property ToLowerCase Of Undefined Or Null Reference In IE11 (Doc ID 2176240.1)

Last updated on MAY 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Log in to 8.55.08
2.Navigate to a page which has special Characters in the text fields.
3. Click on a field that has prompt icon.

4. See error " OnReadyState Error:Unable to get property toLowerCase of undefined or null reference"
5. The issue does not happen in PT 8.55.05

Cause

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