App Server Crash When Loading Profile Fluid Page (Doc ID 2176314.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On CS 9.2 PI 2 the user is logged out when clicking on the Profile tile.

This is only happening on Microsoft SQL Server platforms.

ERROR
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Your PeopleSoft connection has expired.
For increased security on this site, connections are expired after 20 minutes of inactivity.
Your PeopleSoft session has expired. Close all browser windows before logging in again. If this is your only active PeopleSoft session, click the Sign In link to sign in again.


STEPS
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The issue can be reproduced at will with the following steps:

  1. log in with user PS to CS 9.2 homepage
  2. click the Profile tile
  3. error is returned

 

Changes

 Installed Campus Solutions Product Image 2

Cause

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