EEX 9.2: Getting Error for Entering Merchant Details, When Creating the Travel Authorization Using Fluid Application. (Doc ID 2176429.1)

Last updated on AUGUST 29, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When creating the Travel Authorization for an Expense Type having no Preferred Merchant, using Fluid Mobile Application, System throws the message for specifying the Merchant there is no option to specify the Non-Preferred merchant.

Steps:
The issue can be reproduced at will with the following steps:
1. Make sure the Expense Type have Location as required fields and also no Preferred Merchant is setup for it.
2. Create a travel auth from PIA using the same Expense Type and provide values in all the available fields and save it.
3. Create a travel auth but Fluid TA application using the same Expense Type and provide values in all the available fields and save it.

Actual Result:
Expense Report Created through PIA Save Successfully.
Expense Report Created through Fluid Application Give the Line Error as

Please enter or update the following information:

Merchant (Preferred or Non-Preferred)

Expected Result:
Merchant value should automatically set to Non-Preferred merchant in Fluid-TA application, if no Preferred merchant are setup for Expense Type and there should be an Option of Entering the Non-Preferred Merchant or the value should get automatically get defaulted from user profile (If setup).

 

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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