EPY: Record Of Employment Hours for Box 15-A that is Missing on File (Doc ID 2176584.1)

Last updated on AUGUST 26, 2016

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Record of Employment hours

Some of our associates don't have hours on their ROE record and when we go to add hours into ROE Data 2 page it doesn't come through on the file.

We are using delivered sqr for this process.

Rejects the file on HRDC's website.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an earning code that is tracking insurable dollars and not insurable hours
2. Hire an employee that is just using that one earning code
3. Verify that the ROE balance is only tracking insurable earnings only for that employee
4. Run the PAY124CN to create the ROE Data
5. Enter the override hours on ROE Data 2
6. Run the PAY105CN and verify that the override hours are not indicated



Cause

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