EAP: Brazil Localization Cannot Close Voucher Associated with Boleto (Doc ID 2176980.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

PeopleSoft Enterprise FIN Payables Brazil - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Voucher cannot be closed after canceling the Payment. System issues following error message when Closing the Voucher.
"Voucher cannot be closed because it's associated to Boleto"

STEPS:
1. Create a Boleto.
2. Create a Voucher.
3. Post the Voucher.
4. Pay the Voucher.
5. Post the Payment.
6. Cancel the Payment.
7. Post the Payment to generate Cancelled entries.
8. Unassociate the second payment schedule with Boleto.
9. Close Voucher which issues following error message

ERROR:
"Voucher cannot be closed because it's associated to Boleto".

Cause

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