Difference In Enrolment Total Count During Mass Enrolment ELM 9.2 Tools 8.54.12 (Doc ID 2177021.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

From Enroll Learners, if selection criteria contains more than allowed on install defaults for Group Enrollment, then, the Group Enrollment - Warning screen page is
displayed with message with one less than the actual number or Learners that meet the criteria.


For example: If select criteria of Learner Group and the Learner Group has 119 Learners, on the Group Warning page states “The selection yielded 118 learners, which is more than the number 30 allowed for group enrollment”.


Steps to Replicate Issue:
 
1. Login to the Application.
2. Navigate to Page: Main Menu > Enterprise Learning > Learner Tasks > Enroll Learners
3. Select Requester
4. Search for the Course or class code
5. and search for learner's more then allowed 30 learners, Click Search.
6. Group Enrollment - Warning screen will appear with message “The selection yielded {xxx} learners, which is more than the number {xx} allowed for group enrollment and with 3 Options 'Schedule Mass Enrollment' , 'Continue' and 'Cancel'. Notice selection yielded value is one less than actual number of Learners that meet the criteria.

Cause

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