E-MAP/IB: Web Server name containing "psp" results in an invalid server name after URL Substitution

(Doc ID 2177213.1)

Last updated on OCTOBER 03, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


Issue Statement
Customer used "psprd101" for the IB gateway web server name.
This resulted in the Approval tile presenting a reference to an unknown server in the resolution of the Home/Navigation URL.

PUM 9.2.009 / PeopleTools 8.54.21

Actual Behavior

The URL is constructed incorrectly

Expected Behavior
The URL should be constructed correctly

Steps To Reproduce:

1. Set up the MAP/approvals
2. Use an app server name containing "psp" without double quotes.

Business Impact
Unable to use the framework and approvals


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