EEX 9.2: System Throwing Error When Trying To Open Docx File On Fluid My Wallet Receipts On An Android Device (Doc ID 2177500.1)

Last updated on AUGUST 30, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to open docx attachment on Fluid,
the following error occurs.

Error
"Please wait for the attachment to be posted to the report node before viewing." on Android phone.

When tried from desktop, a new tab opens with blank screen.

Steps
1. Go to Fluid My Wallet.
2. Attach a docx file receipt to any of the Expense line.
3. Come back again to Expense folder and click on My Wallet.
4. Try to open the attachment attached in step 2.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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