EEX 9.2: PERSONAL_DATA.NAME Field Value Is Updated When Any Change Other Than Name Is Made To The Employee Expense Profile (Doc ID 2177579.1)

Last updated on AUGUST 30, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

PERSONAL_DATA.NAME field updated on modifying employee expense user profile.

Steps
1. Enable PERSON_BASIC_SYNC SO integration between HCM and FSCM environment.
2. In HCM, update an employee's name with Prefix, Suffix and middle name using navigation Main Menu> Workforce Administration>Personal Information >Modify a Person
    Save the changes.
3. The data will come to PERSONAL_DATA record in FSCM system via integration. Verify the NAME field to contain full name with prefix, suffix and middle name.
4. Go to Travel and Expenses > Manage Employee Information > Update Profile and update any field, for eg., GL BU and save.
5. Check the NAME field again in PERSONAL_DATA.

Actual Behavior
Prefix, Suffix and Middle name are dropped from the NAME field in the PERSONAL_DATA record.

Expected Behavior
Core table data should not be updated by subsystem changes.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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