Invoices Denied at the Header By the Supplier is not Able To Be Resubmited (Doc ID 2177623.1)

Last updated on DECEMBER 13, 2016

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Invoice Denied by Supplier cannot be resubmitted.

On Manage Invoices page, if an invoice in "Denied by Supplier" status is selected without making adjustments and "Submit" button is clicked, the invoice is not submitted to supplier. The status of the invoice remains "Denied by Supplier."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create an Invoice
2.Submit for Approval to Supplier (setup on the Services Supplier Setup
3. Login as Supplier and deny the approval
4. Login as enterprise and attempt to resubmit the invoice

Cause

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