EAP: Issues with Add attachment 'Cancel' Button on Voucher Page

(Doc ID 2178098.1)

Last updated on OCTOBER 11, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After clicking Add Attachment on the voucher page, if user wants to Cancel without adding an attachment, they have to click 4 times for the following message which gets populated when clicking the Cancel button on the File Attachment page:

"AddAttachment cancelled. (137,3)"

In addition, after clicking the 4 times, still the user is returned back to the File Attachments page and have to click the 'x' button to get out. Expect that by clicking Cancel, they will be returned to Voucher Header Attachment page.

STEPS

1. Go to Accounts Payable > Vouchers > Add/Update > Regular Entry, and create New Voucher
2. Click on Attachments link
3. Click on Add Attachment
4. Click on Cancel

You will have to click 4 times OK for this message box to go away.

Even after it goes still cannot get out except by using the 'x' button.

Changes

 

Cause

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