ETL9.2:"Manage Reported Time" In Pending Approval Pagelet Hangs For Proxy (Doc ID 2178288.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When a manager is trying to process manage reported time from approval pagelet the page keeps spinning.

Steps too Replicate:
1.Manager delegates the authority to aprrove reported Time to Proxy. Lets say KU0007 delegates to approve reported time to KU0009
2.Proxy accepts it and is able to see the pending approval pagelet on the homepage.
3.When the Proxy clicks on "Manage Reported Time" link under pending approval pagelet the "HCM Delegator " secondary page opens.
4.On selecting the delegators name and clicking on Continue the window hangs.In the background the Approve Timesheet page appears but the secondary page doesnot return the Control to main page

Due to this issue users are unable to perform the task to approve time through Dash board.

Cause

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