Supplier Change Request (SCR) Approver Not Able To Review Attachments Added To A Change Request (Doc ID 2178385.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After a user completes a SCR which includes an attachment, when reviewing that change request for approval, the attachment is not available.

STEPS
1. Create a Supplier Change Request
2. Add an attachment
3. Save the SCR
4. Log in as the SCR approver
5. Go to Manage Request Approval
6. Open the approval
7. Click the 'Change Details' link. The attachment name is visible, but it cannot be opened for review.
(see attached for detailed replication steps)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms