Supplier Approval Not Working When Address Is Added On The SUPPLIER Portal (Doc ID 2178409.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When are using Supplier Approval Workflow, if a Supplier enters a new address under Main Menu -> Maintain Supplier Information -> Addresses, the Supplier record does not change from Approved to Unapproved for the AP team to review / verify.


STEPS
1. Enable Supplier Approvals
2. Go to the SUPPLIER portal
3. Go to Maintain Supplier Information - Addresses
4. Select a Supplier
5. Add an Address
6. Supplier will not be in an Unapproved status
(see attached for detailed replication steps)

Cause

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