EAP: Withholding Applicable Flag Getting Checked Automatically for Non-Withholding Lines While Reviewing Withholding for a Posted/Paid Voucher (Doc ID 2181133.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Withholding applicable flag getting checked automatically for non-withholding applicable lines when reviewing the posted/paid voucher's withholding information.

Steps:
The issue can be reproduced at will with the following steps:
1. Create a withholding applicable voucher with 3 invoice lines and only line 1 as withholding applicable.
2. Approve and post the voucher.
3. Pay the regular schedule of the voucher.
4. Now go back and open the voucher, click on withholding link .
  -- It shows you the Withholding Information of invoice lines correctly.
5. Click on "Back to Invoice" link

Actual Result:
Withholding applicable checkbox gets checked for two lines which was unchecked and below mentioned error message pops up and

  You cannot uncheck the Withholding Applicable flag. (7400,167) Record has been paid or is being processed for payment creation.

Expected Result:
System should bring you back to invoice information page without any error or change to the withholding information.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms