EEX9.2: Expense Workcenter - My Work 'On Hold/Pending Approval' Show Incorrect Information For Travel Authorizations and Cash Advances (Doc ID 2181694.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Expenses WorkCenter - My Work 'On Hold/Pending Approval' does not show the right approval information for Travel Authorizations and Cash Advances

Steps:
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1) Navigate to Expenses WorkCenter.
2) Click on Cash Advance / Travel Authorization under 'On Hold/Pending Approval' in My Work.

Expected result:
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It should display the correct information Aging, Role, Approver ID and Approver Name, for Cash Advance / Travel Authorization listed.

Actual result:
-----------------
It displays incorrect information.

Please see replication steps document for more details.

Cause

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