Wrong Messages Displayed Upon Deny Or Hold on Approve Purchase Order (PO) Page (Doc ID 2182043.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Wrong Messages displayed upon Deny or Hold on Approve PO page.

Steps to reproduce the issue:

1) Navigation: Purchasing- Purchase Orders- Approve PO

2) Select the Action/ Status of Deny for a listed PO, then click the Submit button
3) On the Submit Confirmation page, click the OK button

The following message will be displayed:
Changing the Supplier ID or Location will reset any Substitute Items on the PO. Continue? (10200,693)

Substitute Item exists on the PO. Changing the Supplier ID or Location will reset the Substitute Items back to the Original Item ID. Press Cancel to retain the current Supplier ID and Location.

This message is incorrect- it should reference a message with regards to a missing comment for a deny status

4) Click Cancel.

5) Select the Action/ Status of Hold for a listed PO, then click the Submit button
6) On the Submit Confirmation page, click the OK button

The following message will be displayed:
Not all lines have been retrofitted. (10200,694)

Lines that have been received or vouched or matched, cannot be updated.

7) This message is incorrect- it should reference a message with regards to a missing comment for a hold status

Error messages:

Error message on selecting Deny:

Changing the Supplier ID or Location will reset any Substitute Items on the PO. Continue? (10200,693)

Substitute Item exists on the PO. Changing the Supplier ID or Location will reset the Substitute Items back to the Original Item ID. Press Cancel to retain the current Supplier ID and Location.

Error message on selecting Hold:

Not all lines have been retrofitted. (10200,694)

Lines that have been received or vouched or matched, cannot be updated.



Cause

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