E-AE: Application Engine Not Loading Custom Java Library and Generating Java ClassNotFoundException Error (Doc ID 2182362.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION

ISSUE STATEMENT
---------------
Custom java library file which is loaded and accessed via PeopleCode fails randomly after being moved into production.
The library is a .jar file and has been copied into PS_HOME/class for all of our production servers.

ENVIRONMENT
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PeopleTools: 8.54.x

STEPS
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The issue can be reproduced with N/A - customization

ERROR
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Randomly throws a Java ClassNotFoundException error.

Cause

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