My Oracle Support Banner

Test to render document in .doc format: FAILED (Message not found: Cannot create instance of MSWord to determine version) (Doc ID 2182772.1)

Last updated on JANUARY 17, 2023

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 Trying to test the Word Integration but are receiving an error. In the Installation Options for Supplier Contracts click on 'Verify Server Setup'. It's not successful, instead it's returning the following error.

Connect to application server (//server URL:port number): SUCCESSFUL

Test to render document in .doc format: FAILED (Message not found: Cannot create instance of MSWord to determine version)

Test to render document in PDF: FAILED (Message not found: Cannot create instance of MSWord to determine version)

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.