Sort On Service Indicators Grid Not Working as Expected Using Personalization, as Results Do Not Show First Set of Rows

(Doc ID 2182821.1)

Last updated on OCTOBER 25, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When a personalization is applied to sort Service Indicators, it does not display correctly.

Sequence of events:
1. Manage Service Indicators Page
2. Bring up a student with service indicators
3. Click Personalize
4. Sort by “Start Term” (desc) and “Code”
5. Click OK
6. Refresh page and bring student up again.
7. Service indicators will typically not appear in the correct order and will not be displayed starting with the first service indicator.

Cause

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