E-AE: System Slowness and Application Performance Issues When Running App Engine Programs With Trace Enabled
(Doc ID 2182908.1)
Last updated on SEPTEMBER 22, 2021
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and laterInformation in this document applies to any platform.
Symptoms
ISSUE CLARIFICATION
ISSUE STATEMENT
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When running a PS delivered process FS_JGEN, PSAE.exe is kicking off anti malware service executable from McAfee for antivirus and Malware Protection Live for anti malware on the application and batch servers.
The trace flag we used is - -TRACE 7 -TOOLSTRACEPC 3596 -TOOLSTRACESQL 131.
When the trace is off, the process does NOT kick off anti-malware and completes real quick as desired.
ENVIRONMENT
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PeopleTools: 8.53
Windows 2012 R2
STEPS
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The issue can be reproduced with running any app engine program.
ACTUAL BEHAVIOR
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McAfee for antivirus and Malware Protection Live is getting kicked off when running FS_JGEN
EXPECTED BEHAVIOR
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McAfee for antivirus and Malware Protection Live should not be getting kicked off when running FS_JGEN
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |