E-AE: System Slowness and Application Performance Issues When Running App Engine Programs With Trace Enabled (Doc ID 2182908.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION

ISSUE STATEMENT
---------------
When running a  PS delivered process FS_JGEN, PSAE.exe is kicking off anti malware service executable from McAfee for antivirus and Malware Protection Live for anti malware on the application and batch servers.

The trace flag we used is - -TRACE 7 -TOOLSTRACEPC 3596 -TOOLSTRACESQL 131.
When the trace is off, the process does NOT kick off anti-malware and completes real quick as desired.


ENVIRONMENT
---------------
PeopleTools: 8.53
Windows 2012 R2


STEPS
---------------
The issue can be reproduced with running any app engine program.

ACTUAL BEHAVIOR
---------------
McAfee for antivirus and Malware Protection Live is getting kicked off when running FS_JGEN

EXPECTED BEHAVIOR
---------------
----
McAfee for antivirus and Malware Protection Live should not be getting kicked off when running FS_JGEN

Cause

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