EAR9.1: When A Deduction Item Is In Collection Or Is In Dispute, Item Is Included In The Dunning Letter

(Doc ID 2183636.1)

Last updated on OCTOBER 05, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.


Version 9.1:

Dunning letter selects deduction items even if Disputed/collection items are not set up to be included in Dunning.

If items are in dispute and dunning method is set up to exclude items in dispute then they shouldn't be selected by dunning

The issue can be reproduced at will with the following steps:
1. Enter a deposit, apply payment as deduction item and post it.
2. Mark deduction item in dispute
5. Define dunning method to exclude items in dispute/collection
6. Run dunning.

The issue has the following business impact:
Due to this issue, dunning letters contain information that business would like not to be included in the letters


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