EAM- Reconciliation AP/AM ABEND At AMDE5001.MAIN.ExecRpt (PeopleCode) ORA-01476: Divisor Is Equal To Zero

(Doc ID 2183729.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The users run Reconciliation AP/AM process to generate a report. But process run to no success because of SQL error (ORA-01476 divisor is equal to zero).
Crystal and BI publisher reports are failing with the same error.

ERROR
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Error in running query because of SQL Error, Code=1476, Message=ORA-01476: divisor is equal to zero
Process 13269 ABENDED at Step AMDE5001.MAIN.ExecRpt (PeopleCode) -- RC = 20
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to: Asset Management > Financial Reports > Cost and Depreciation >Reconciliation AP/AM
2. Process ends with the following error:

ORA-01476 divisor is equal to zero

 

Changes

 

Cause

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