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Prospect Student Import Does Not Set Correctly The Primary Flag For Contact Methods (Doc ID 2184272.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 When a prospect's data is imported via Prospective Student Importer, the first time the Person and his Contact Methods are created correctly. Each Contact Method has a Primary indicator set. If the Importer has them used again on the same person, either with the same file, or to update the prior loaded CM values of the same CM Purpose Type (i.e. HOME, DORM, etc.),then the Primary flags are removed from their CMs, and the Person is left with no Primary selected. That is data corruption.

Cause

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In this Document
Symptoms
Cause
Solution
References


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