ELM 9.2: Performance Issue When Accessing Class Rosters with Over 420,000 Enrollments (Doc ID 2185635.1)

Last updated on OCTOBER 26, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 When Accessing the Class Roster, Administrators experience performance issue for Classes with over 420,000 enrollments.
 
Steps to Replicate Issue:
1.  Log in as User with an Administrator Role.
2.  Navigate to Main Menu > Enterprise Learning > Learner Tasks > Administer Class Roster and {search/select} Class with over 420,000 enrollments
3.  Notice accessing takes from 39 to 93 seconds to return with grid populated.
 

Cause

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