No Matching Buffer Error on Batch Disbursement and Authorization Run Controls (Doc ID 2187470.1)

Last updated on OCTOBER 05, 2016

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Process Disbursement and Process Authorizations run control pages under certain run control id's,
the following error occurs.

ERROR
-----------------------
No Matching Buffer found for level (15,26)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to page
2. Choose run control
3. Click search

WHAT IS WORKING
-----------------------
The page opens under some run control id's, for the same oprid

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users suddenly cannot access the pages to run the processes as they have always done in the past

Cause

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