When a Program is Dropped the Associated Course Is Not Getting Dropped (Doc ID 2188123.1)

Last updated on JUNE 21, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When a program is dropped the associated Course is not dropped as expected.

EXPECTED BEHAVIOR
-----------------------
When the Program is dropped, the associated course should also drop.


The issue can be reproduced at will with the following steps:

a)The below 2 Programs are having the course Oracle SQL Fundamentals II

1) Certificate Completion Program 1
2) Certificate Completion Program 2
b)Register the Program - Certificate Completion Program 1
c)Program is registered.
d)Click on the program to launch the course.
e)Launch the course Oracle SQL Fundamentals II
f)A row is added with the course enrollment details in the LM_PRG_ITEM_ENR table.
g)Course Launched and Completed Successfully.
h)Both Program and Course status changed to Completed
i)Register the program – Certificate Completion Program 2
j)Launch the course.
k)We can see the status of both Program & Course as In-Progress
l)A row is added with the course enrollment details in the LM_PRG_ITEM_ENR table.
m)Drop the Program Certificate Completion Program 2
n)Click on Drop button
o)Program dropped successfully.
p)The Program’s status is changed to Dropped. But the associated course is not getting dropped. It is still in In-Progress status.


Changes

 

Cause

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