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Tasks Fluid Tile on CS 9.2 Student Homepage Displays Incorrect Service Indicators Information (Doc ID 2188290.1)

Last updated on AUGUST 03, 2018

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Tasks fluid tile on delivered Student Homepage displays holds/service indicators marked to not display in Self-Service
 
EXPECTED BEHAVIOR
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When service indicator code does not have "Display in Self-Service" selected, the hold/service indicator does not display in Tasks fluid tile.

STEPS
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The issue can be reproduced at will with the following steps:

1. Set up service indicator to not be displayed in Self-Service at Set Up SACR > Common Definitions > Service Indicators > Service Indicator Table.
2. Apply all fixes for CS 9.2 PUM Images 1 and 2.
3. On Student Homepage, select Task tile.
4. Holds marked to not be displayed appear in grid.

BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, it makes it look like students have many things to accomplish, when in reality they have maybe one, or none.

Cause

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In this Document
Symptoms
Cause
Solution
References


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