EAP: Attachment Failed To Download (18036,10014) Error On Vouchers And Suppliers (Doc ID 2188449.1)

Last updated on MAY 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When File Attachments are configured for FTP and this is the Active Server, when adding an attachment to a Voucher or a Supplier, the PeopleCode in VCHR_HDR_WRK.ATTACHADD.FieldFormula is overwriting this active server setting and forcing the attachment to be inserted into the database. Yet when you try to open the attachment by clicking on the link, it tries to open it from the FTP server and the file is obviously not there.

ERROR
Attachment failed to download. (18036,10014) File not found. (18036,10012)

STEPS
Navigation for Supplier:
1. Suppliers > Supplier Information > Add/Update > Supplier
2. Select existing Supplier
3. Go to “Identifying Information” Tab
4. Click “Attachment” Link
5. Add Attachment
6. Supplier Attachment page is updated with File Name/User/DateTime Stamp
7.  When trying to view the attachment, error “Attachment failed to download. (18036,10014) File not found. (18036,10012)”

Changes

 

Cause

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