ETL9.2:PSAPPSRV Crashing On TL_SRCH_APPRV_GRP.GBL
(Doc ID 2188957.1)
Last updated on MARCH 12, 2021
Applies to:PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.
On : 9.2 version, Technical
PSAPPSRV Crashing on TL_SRCH_APPRV_GRP.GBL
We recently upgraded to PeopleTools 8.55.08 (for HR 9.2 - Image 8 + selective patches). We are finding a number of PSAPPSRV crashes in our app server logs related to TL_SRCH_APPRV_GRP.GBL. This page is used frequently (20,000 times yesterday), so there doesn't seem to be any PeopleCode issues with the page. Otherwise, we'd expect to see the page causing crashes more frequently. As of today, we get 4-8 crashes a day on each application server.
I've uploaded a few of the PSAPPSRV.xxxx dump files for analysis.
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