My Oracle Support Banner

EPY: When Employee Receives a Zero Gross Check, All Prior Checks No Longer Appear in ESS. (Doc ID 2189412.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Some employees are not able to see paycheck in Self Service.
This issue occurs because there is a paycheck with Earning Gross=0 and it shows the message "You have no paychecks to view."


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.