EPY: When Employee Receives a Zero Gross Check, All Prior Checks No Longer Appear in ESS. (Doc ID 2189412.1)

Last updated on MAY 03, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Some employees are not able to see paycheck in Self Service.
This issue occurs because there is a paycheck with Earning Gross=0 and it shows the message "You have no paychecks to view."


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms