AP:VOUCHER WITH CHK PAYMENT METHOD IS NOT MARKED LIKE PAID (Doc ID 2189880.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables Brazil - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

 
ISSUE:

When created a EFT payment method voucher and after paid we cancel this payment and change to chk payment method, the voucher status don't marked as paid.
 
STEPS:

1. Creating a voucher with EFT Payment Method
2. Post the payment
3. Cancel the payment - reissue
4. Post the payment for cancel entries
5. Change method payment to check
6. Processing pay cycle.
7. Voucher is paid.
8. Payment posting.
 
After payment posting process finished with success and already posted as we saw above, the payment remains ready to post process.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms