Company Directory - "No Photo" Option Not Working (Doc ID 2189930.1)

Last updated on DECEMBER 20, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Company Directory - "No Photo" Option Not Working

The employee self-service option to select "No Photo" is not working properly across the entire Company Directory.

EXPECTED BEHAVIOR
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When user selects NO PHOTO option, the photo should not be displayed

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to PIA and navigate to Company Directory.
2. Select “Update Photo” and select “No Photo” and Save, The employee photo now uses the silhouette.
3. Navigate back to Search.The recently viewed AND favorites still show pictures that should be hidden based upon the self-service selection
4.The photo is still being displayed in Peers,Org Chart


Cause

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