My Oracle Support Banner

E-PORTAL/ E-SEC: Portal Security Sync Process shows unwanted folders and links in an apps tweaked portal navigation menu (Doc ID 2190061.1)

Last updated on APRIL 26, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


Customers have copied some PeopleSoft delivered permission lists using the “Copy permission list” facility, this on the way of adjusting the delivered self service navigation to a custom new desired navigation structure.

In the new cloned permission lists, customer has removed the unwanted access to so components (through Main Menu > PeopleTools > Security > Permissions & Roles > Permission Lists) and folders that are not needed (under Main Menu > PeopleTools > Portal > Structure and Content ..under Security tab of any cref) , and has combined further all these permission lists in a custom role e.g. ZZ_EXPENSE_MOBILE.

In the next step the users were assigned this role and these users are getting all the access such as folders (in the delivered navigation under Structure and Content ,,Security tab) and all the beneath components links "as required".

However when customer runs the "Portal Security sync" process, these users are getting the access for few extra folders (some being empty) and/or beneath components links that they do not want.

After such portal sync run, the portal admin should always delete the extra folder access from "Structure and content".

However even after deleting the extra folders from “Structure and content” every time the “Portal Security sync” process runs, extra folders are reappearing.

Simply said, any cref that is "hidden form navigation" and sits beneath a delivered navigation root folder like the delivered "People Tools", can make the folder to re-appear as being empty to some custom user roles.

To see what are these portal hidden objects one can use the sql below:


ref to : E-PORTAL: How to find all "Hide from Portal Navigation" CRefs and Folders? (Doc ID 1298923.1)


How to mitigate this problem?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.