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E-AS / E-PERFMON: (PerfMon Agent) Failed to Deserialize GetAgentIDResponse in APPSRV_MMDD.LOG (Doc ID 2191170.1)

Last updated on NOVEMBER 27, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


Customer is continuously getting error Failed to deserialize GetAgentIDResponse error in <PS_CFG_HOME>/appserv/<DomainName>/LOGS/APPSRV_MMDD.LOG.

Already set the PPMI URL and Monitor URL to "NONE" in the Global Administration page and the Specify Monitor page, but didn't resolve the issue.

The error comes up as soon as the domain is started and fills up the log file.  Reconfigured, cleared IPC resources and cache, but still same issue.

Filename = <PS_CFG_HOME>/appserv/<DomainName>/LOGS/APPSRV_MMDD.LOG which shows the following:



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