Questionnaire Answers Not Copied Over in Applicant Merge (Doc ID 2191901.1)

Last updated on APRIL 21, 2017

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When 2 applications with questionnaire answers are merged, the questionnaire answers are no longer available for the Target record. Only the source of merge answers are copied/ available.

The issue can be reproduced at will with the following steps:
1. Login as External Applicant
2. Navigate: Main Menu > Careers
3. Create Applicant Profile
4. Apply for Job Opening with Questionnaire
5. Complete Questionnaire & Job Application
6. Repeat Steps 3 - 6 for a New Applicant
7. Complete Screening Process
8. Merge Applicant Records
9. Once Complete - Questionnaire Answers Only Show Source Application Answers

Cause

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