Progress Log IDs Incorrectly Changing Values When Work Order ID Is Selected (Doc ID 2191985.1)

Last updated on OCTOBER 11, 2016

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Progress Log IDs incorrectly changing values when Work Order ID is selected in the Maintain Services Progress Logs page Navigation:
Main Menu > Services Procurement > Maintain Services Progress Logs

When a user enters a value in the Work Order ID field, the Progress Log IDs in the Progress Logs grid That Progress Log ID belong to a different account. This happens with any WO selected and is does not change depending the progress log status.
If the user selects the Progress Log ID hyper link, that person is able to view someone else's progress log.
When the user then clicks on the "Return to Maintain Progress Logs", the original (correct) Progress Log IDs once again are displayed.

Steps to reproduce the issue:
1. Create The work order & release it
2. Login as provider contact on the work order and create 4 -5 the progress logs, as shown below with different status.
Progress log id:
PL00000024 In submitted status
PL00000025 In approved status
PL00000026 In approved status
PL00000027 In Open status
PL00000028 In submitted status

3.Now still log in as provider contact, go to the ¿Manage Service Progress Log¿ and select the same business unit as ¿US001¿ and select the work order id.
4. Now you will notice in the grid, will show the ¿Progress Log ID¿ column with constant value. Although the grid displays correct values for the different columns except the constant/same PLog ids with the same value.
5. Now click on the Progress Log ID where the status is ¿Approved¿ ,Although I clicked on the approved transaction, it pulls the ¿PL00000024¿, however the log is in submitted status.




Cause

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