Prospect Student Import Does Not Set Correctly The Primary Flag For Contact Methods (Doc ID 2191994.1)

Last updated on OCTOBER 11, 2016

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a prospect's data imported via Prospective Student Importer the first time the Person and his Contact Methods are created correctly. Each Contact Method has a Primary indicator set. If the Importer them used again on the same person, either with the same file, or to update the previously loaded CM values of the same CM Purpose Type (i.e. HOME, DORM, etc.)then the Primary flags are removed from their CMs, and the Person left with no Primary selected.

Cause

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