E-PIA :WebProfile - JavaException:DEFAULTPWD either is in cleartext or has problem, Exception: java.lang.Exception:Failed to decode password

(Doc ID 2192024.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

 After logging onto Tools 8.55 the following error is seen in the App server log file :

PSAPPSRV.4448 (2) [2016-10-07T14:55:19.708 PTWEBSERVER@xxx GetWebProfile] - - - (0) WebProfile - JavaException:DEFAULTPWD either is in cleartext or has problem, Exception: java.lang.Exception:Failed to decode password, decryption error. Input length must be multiple of 8 when decrypting with padded cipher

 On further Examination there is no issues with the PTWEBSERVER user (or what ever user is used to Start up the Web server. more over users are able to access the environment succesfuly

 

 

Cause

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