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Clone from Prior Documents Results Not Consistent Using Yes or No Options (Doc ID 2193689.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue : Inconsistency and incomplete information when creating documents in ePerformance using Clone from Prior documents functionality

Steps to replicate :
Manager navigates to Create Documents (via MSS).
Manager then continues to create documents for multiple employees, where some of the selected employees already have existing documents.

When Clone from Prior Document is ‘Yes’, an error message is returned:
"A document already exists for Document Type ‘Performance Document’ and Period Dates .
If you think you have received the message in error, contact your system administrator."

Based from the error message, Manager is not informed which employee(s) cause the issue.

However, when Clone from Prior Document is ‘No', documents are created for the employees with no documents, and a message returned for employees with existing documents so that the manager knows who already had documents.

Expected : System Behavior should be consistent between Clone from Prior Documents selections 'Yes' & 'No'.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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